No matter how, but the Coronavirus changed your way of managing your client – supplier relationship and the way you serve each other. The traditional cooperation between a client and a supplier is no longer successful and ready for failure and disappointments.
But what has changed in the approach and the mindset? Electronic led relationship management, virtual sales and business development create a certain distance between the selling and buying party. Gaps in understanding both stories can lead to contract breach and loss of years of cooperation.
The only constant factor to implement is a solid but continuous evaluation of your supplier collaboration. How do you measure performance, how do you calculate added value from a supplier and how do you report this in a clear supplier collaboration scorecard?
PEER GROUP ALLIANCE launched the Supplier Collaboration Concept supporting companies in setting the stage for performance, evaluation and innovation through a strong supplier-client relationship program.
Interested in learning more about our “Supplier Collaboration” methodology?